At LimbTex Ltd your satisfaction is our priority.
All goods have a minimum shelf life of 3 months from the manufacturing date; we guarantee them for 2 months after dispatch, but as long as they are kept in a cool dark place they will, in practice last a lot longer.
If a picking error occurs we will rectify and dispatch next day.
Goods are shipped on a Next Day or 3 Day service to the UK mainland. Cut off time for Next Day delivery is 12.30PM. We We may be able to get it to you next day after this time, but please call us to confirm this. Please note that Next Day Delivery is not always available to the surcharged locations listed below.
Please note a Next Day service is next working day, and does not include either Bank Holidays or Weekends. Although our couriers fulfil next day deliveries 99.9% of the time, customers should please note that in certain circumstances (i.e. adverse weather conditions/ Christmas backlog etc.) this may not always be guaranteed. If your delivery is of a critical nature, please contact us for advice. If you need a Saturday delivery please call us 0116 2785440 to arrange.
If your delivery is important which may involve other contractors / workmen please order in plenty time allowing for any delay that could cost you money or time, we cannot be held responsible for costs incurred. Late deliveries due to courier error rarely happen, but unfortunately do occur. We can offer a before 9.30am and before noon delivery, call us for prices. The courier may call between 8.00am – 6.00pm Monday to Friday, 8.00 am – 12.00 Noon Saturday.
If you are unable to wait in for goods please call us or leave a note in the order comments section with alternative instructions and we will do our best to help.If a delivery is attempted a card will be left with instructions of what to do next.
Delivery to the UK Mainland is free over the net value of £100, under this, there is an £8.95 charge.
Surcharge Locations and costs:
Northern Ireland, Republic of Ireland or Isle of Man up to 20 Kg Surcharge of £20 1-3 Day Service
Northern Scotland up to 31Kg Surcharge of £5.00 1-3 Day Service
Isle of Wight up to 31 Kg £8.00 Surcharge 1-3 Day Service
Surcharge Locations include
The following locations carry a delivery surcharge and cannot be guaranteed for next day delivery. Please contact us to confirm prices: AB31 to AB38, AB40 to AB56, IV1 to 28, IV30 to 32, IV36 & 40, IV52 to 54, IV63, KW1 to 14, PA21 to PA38, PH4 to PH41, PH49, PH50, HS, IV41 to 49, IV51, 55 & 56, KA27 & 28, KW15 to 17, PA20, PA41 to 49, PA60 to 78, PH42 to 44, ZE, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands.
All customers outside of the above mentioned locations, must call us on +44 (0) 116 2785440 before ordering to ensure that we can send the products to your area and inform you of the costs involved.